LTC offers cultural competence training designed for business professionals to improve their communication in global business interactions.
Even something as simple as a hand gesture can quickly get you in trouble! Did you know that hand signals vary from country to country? Or did you know that the OK signal here in the U.S. is totally acceptable, while in Brazil it’s offensive? Or maybe you didn’t know that the common finger beckoning motion, so common in the U.S. is actually lewd in Cambodia! You don’t have to make one of these social blunders. Train your employees to be culturally competent, or raise their cultural quotient with an interactive cultural competence training.
These trainings will help your employees unpack their questions about international business communication, body language, and the unwritten rules that can often cause culturally-related miscommunication with global business associates.
LTC’s interactive and fast-paced cross cultural training is designed to train leaders and professionals how to cultivate meaningful business and social relationships in a global context. How do we do this? We walk through specific cultural values and communication styles that will impact your employees’ day-to-day lives and business. Yes, we even tailor cultural competence trainings to each individual’s background and needs and company culture.
LTC has conducted hundreds of cultural competence courses. Choose from one of our specific cultural competence tracks below or we will design one that fits YOUR needs.
Essentials Of Cross Cultural Interactions
- Understanding Culture
- Contrasting Core Cultural Values
- Considering your Cultural Identity
- Cultural Quotient
- Misconceptions and Misattribution
Overview of Target Culture And Region
- Geographical and Historic Influences
- Politics and Government
- Economy, Education and Religion
- Regional Differences
- Practical Overview of Local Culture
Understanding Core Cultural Values of the Target Country
- Target Country’s Core Cultural Values
- Individualistic verses Group-Oriented Cultures
- Perception of Leadership and Gender
- Politeness and Perspective
- Valuing Time or Events and Prioritizing People or Tasks
- Successful Non-Verbal Communication
Building Business Practices and Etiquette with Members of the Target Culture
- Business Culture and Etiquette
- Holding Everyday Conversations in Target Culture
- Social Norms and Expectations
- Effective Communication via Phone, Teleconferences, Emails, and Meetings
- Networking for Business with Americans
- Business Negotiation and Contracts
- Conflict Resolution in the Workplace
- Industry Specific Developments
Participants learn how cultural values influence their personal attitudes, communication patterns, and business negotiations. Participants discuss the differences between U.S. cultural and business values and those of their target country.
Participants expand what they know about the target culture. They learn key points and relevant details about their host country’s economy, religions, regional differences, language use, and social etiquette. They demonstrate their knowledge by putting what they learn into practice in meaningful dialogue and role play.
Participants improve their ability to communicate with co-workers in business and social settings through relevant application of everyday spoken and written communication. They learn both what to and what not to say, and rules that may exist between colleagues and leaders. They also learn what sorts of activities and discussions are appropriate at work and in social settings.
Participants practice culturally-appropriate language and non-verbal communication to ensure they convey what they want to say. They learn how to create positive relationships with others in the target culture by engaging in role plays and simulations that target these values and situations.