Approach - LTC Language Solutions

INTERPRETATION APPROACH

Every interpretation job is a little bit different. That’s why we have a system that meets the needs of your business or organization, no matter what you specialize in. LTC interpreters are highly trained and we provide a wide spectrum of services including: in-person, video, and phone services.

LTC interpreters are among the top in the industry. We provide ongoing training opportunities through general and industry-specific seminars. These training sessions equip interpreters with the skills needed to better serve clients in every type of setting, while focusing on specific topics like national standards, register, and extreme interpreting.

our approach Onsite phone Video Faq

FULL-TIME STAFF, AROUND THE CLOCK SERVICES

Our headquarters is in Indianapolis, Indiana, and we can meet your interpreting needs throughout the United States around the clock. Our full-time staff operates 24 hours a day, 7 days a week. We can be reached at 317-578-4577 or toll free at 800-652-1998. Regardless the time of day, you can get a live person on the phone and communicate your interpreting need/request.

Our team approach ensures that your interpreting requests are taken easily and quickly, your appointments are filled accurately, your interpreters arrive with appropriate training and are prepared for each appointment. Our clients are the most important part of the equation, and we want to do whatever it takes to not only meet but exceed your expectations.

TRAINED & QUALIFIED INTERPRETERS

In order to ensure the highest quality of interpreters, LTC utilizes an extensive vetting process in onboarding each individual. This begins with a review of work experience, certification, and qualifications. We then assess language skills and for those interpreters who advance to the next level, walk them through a comprehensive orientation to outline expectations and professionalism as an LTC interpreter.

PROFESSIONALISM

LTC implements a strict dress code for interpreters in order to uphold a professional appearance that is appropriate for all settings. This is reviewed at orientation and we maintain regular communication with interpreters to ensure compliance.

Part of that attire includes LTC interpreter badges. These badges clearly identify our interpreters and are meant to help clients with safety, identification, and reporting. LTC is also happy to have interpreters wear client-specific badges where preferred.

INTERPRETATION APPROACH

FULL-TIME STAFF, AROUND THE CLOCK SERVICES

TRAINED & QUALIFIED INTERPRETERS

PROFESSIONALISM

Thank you both very much for all you do. This translation project will go incredibly far in informing many of our Veterans and their families, on the important facts and information surrounding our current pandemic.

“Ewa was crucial in my transition from the US to Germany. She not only took the time to ensure I was learning the correct dialect and colloquialisms of the area to the best of her ability but also was able to answer general questions I had about life in Europe.”

It was the 3rd class with Kathy today. She is the best English trainer I’ve ever met. Her lessons really work good. So far I have nothing I need to ask you.

The LTC Is The Best English Training Compared To My Previous Language Training Experience Because They Really Understand What I Needed And The Important And Suitable Materials Useful To Apply At My Work. They Give Me Confident To Speak In English And My Writing Is Improving.

I Enjoyed Studying With LTC. I Am Grateful For The Great Work With Ana And Her Professionalism To Customize Themes And Her Support In My Daily Life. I Feel More Comfortable With My Language.

Their phone interpretation service is a very easy and convenient service for us to use when we are seeing patients in the office. Douglas Price is a great person there and is very good at communicating with our practice and helping us with anything we need. Great company!

Kathleen, you have been an amazing and reliable addition to this student’s team for the past five school years. I want to express my gratitude to you as well as gratitude from the parents and student. We all appreciate your dedication to his access success!

On behalf of Freedom House, I would like to sincerely thank you for you and your team’s services today. Your presence helped us to ensure that the event went smoothly and that all of the attendees were able to participate. Thank you so much!

Thank you so much to all of you for this workshop, I absolutely loved all the information you shared and will definitely continue to address cultural differences in class.

I thoroughly enjoy working with him. He has all the proper material and the patience. our classes are very instructive and he doesn’t waste time. Alvaro has been really good at being able to construct the pieces and then put them in place so that it all comes together and becomes usable.

Ben and Andrea did a superb job, and were very prompt and courteous. I would highly recommend them for similar jobs in the future. Thank you, Sadie and Paige, for working with us as we make our show more inclusive.

Thank You So Much, I Really Enjoy My Classes With Joyce I Love Her She Is Very Nice Teacher.

Thank you. I appreciate what you do to help our Company succeed with better communication for our fellow employees.

I can say only that Ruth is an amazing teacher. I am absolutely satisfied with our classes. Thank you so much for your attention.

The Classes Have Been Great. My Knowledge Has Increased Tenfold, Thanks To My Classes And Personalized Curriculum. The One-On-One Nature Of The Classes Ensures That Learning Is Catered To You.

Kallie has been absolutely great and an excellent match for the classes. Always looking the way to interact and find new ideas to approach the class has been awesome. Not easy with children, and ours is quite challenging some times, but they manage to get an understanding.

My Classes With Connie Have Been Excellent. I Would Even Go So Far As To Say That They Have Exceeded My Expectations.

I’m so grateful to have you interpreting these important and complex issues for our student!

Kimberly, thank you for your training, all your explanation and criticism, and so much helpful information and tools you’ve shared these past weeks. You inspired me to write more and become more proficient in this craft. GREATLY APPRECIATED!!!

Thank you so much for your interpretation service – it has been a blessing to work with you and has been so helpful in a meaningful way!

I wanted to say thank you for matching me with such a good teacher. I really feel much more confident after just a few lessons and this makes such a difference in my day to day happiness and feeling in Japan – the power to communicate is really important to me.

Gabi was afraid to tackle speaking, until we just starting talking. She has now put out a yoga video with her speaking English. She will teach this class twice a week.

“We really like Ruth, she is very friendly. The boys like it too much too. We are excited for next class. “

I Hope All Is Well. I Wanted To Follow Up Regarding The Translating Last Weekend. The Gentleman Helping Us Was Fantastic. He Was The Epitome Of Customer Service And Was So Knowledgeable. He Is The Biggest Asset You Have At Your Company.

Thank You For All Of Everyone’s Help With Fumiya. We Have All Seen Him Grow With The Ability To Communicate On The Daily Tasks. I Will Definitely Keep You On My Contacts In Future Situations Thank You Again Have A Great Day.

The ongoing lessons have helped break up the routine of quarantine and more importantly, a source of learning and personal improvement during these extraordinary times.

The class was awesome! We Love It. It was an introductory one. We are talking about ourselves to help Cleide understand our expectations. She explained to us a lot of stuff about living in the USA.

When Covid hit we were cautious allowing anyone but the patient in the office and this is a wonderful helping hand in the matter.

We meet virtually now. He even gave me a cooking lesson….he tried his best to do it in Japanese but we ended up doing most of it in English ????. While I may have learned less words, I certainly got to learn how to make tempura!!

Thanks Wendy for all your help! You are a terrific manager. What a difference between my GLobal LT experience and working with you!!

This Year Went Very Well. The Interpreters Were There On Time Every Day And Very Helpful To Catherine. I Did Not Have To Think Twice About Their Service. Thank You.

Joseph was an excellent instructor. He was very dedicated to teaching me the language skills I needed for my upcoming assignment.

“Dianne’s lessons are very nice yesterday and today. I like Diana and I like her classes.”

Thank you for organizing these workshops for teachers, we learn so much from each other and grow to be better instructors.

Hi Wendy, I spoke with Stefano today and he sang praises for you, their English teachers and the CC trainer.

Several months of training with Judith passed very quickly. It was interesting, the atmosphere was great, I will miss our lessons!

I cannot express enough great things about this experience. Jeancois was absolutely fantastic- professional, flexible, and dynamic- qualities I have found that some interpreters don’t always demonstrate when working with the pediatric population.

I appreciate you, Anya and Lauren for leading the training. It was very beneficial and I got to immediately use some of the material in my class.

I would like to commend Catherine T. for her professionalism. The sessions were always on time and well structured.

Kazuko Is A Wonderful Teacher And A Super Sweet Person. Thank You For Your Services And Timely Responses In Everything. I Plan To Recommend Ltc To Any And Everyone I Know Interested In Language Learning. Thank You!

I really LOVE my Portuguese classes and Juliana is TERRIFIC… I never had a teacher as great as Juliana, she is amazing and it is teaching me not only to talk in Portuguese but also about the Brazilian culture that is helping me a lot to understand the way they communicate…

I have had wonderful interpreters from LTC in the past, who have done a great job providing precise and accurate interpretation. Ms. Li, however, goes far above and beyond what is expected. I’m so very grateful for her exceptional service to both this family and to ZCS.

I just want to reach out and let you know that the interpreters did a great job at the conference last week. Olivia and Justin were a pleasure to work with.

I Wanted To Take The Time To Thank You For Your Amazing Services, Both Tom And Hayley Were Tremendous Help Onsite And Even Prepping For It. Looking Forward To Doing Business With You Guys In The Future.

Hi LTC Team. I want to thank you all for all the things you guys do for me. You are so professional and responsiveness to me. The interpreter Mrs Duong Nga is very nice and good at her job. Once again thank you all.

Juliana is even more than an amazing Portuguese teacher but also a cultural expert and a very lovely person. I will really miss her a lot…

I have to say that Karen has been an amazing teacher. She is very kind and always is searching the way to explain me everything. Always works in her class in advance. Long story short she is great.

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