Improving employee retention and engagement.
In an industry with 72% turnover, Sheraton Vistana Villages wanted to engage and retain their culturally diverse workforce. LTC’s customized and purpose-driven language training addressed the specific challenges Vistana’s team members were facing in their day-to-day jobs. According to the Orlando resort’s director, the impact was immediately noticable as associates became more confident in their work and personalized their interactions with guests. The training even enabled one of the employees to understand his daughter’s homework so he could help her.
