Catering to those who cater to others.
Catering to an elite clientele, this Palm Beach destination needed their staff to be thoroughly informed and meticulously trained to uphold the luxury resort’s standards and exceed guest expectations. LTC collaborated with various departments to offer onsite and over-the-phone interpreters, ASL services, and written translations for a wide range of human resource needs, including new hire documentation, orientations and benefits enrollment. By bridging the communication gap between employees and managers, The Breakers retained staff and consistently delivered exceptional guest experiences.
