Category: Case Studies

Purdue University

The Background Headquartered in West Lafayette, Indiana, Purdue University is a public research university that offers science, technology, and agriculture education. Purdue is widely known

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Eskenazi Health 

The Background For over 160 years, Eskenazi Health has offered high-quality, cost-effective and patient-focused health care to the residents of Marion County and Central Indiana.

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Give Kids the World

Supporting Make a Wish. Give Kids The World is a not for Profit 501c3 organization providing memorable trips for terminally ill children and their family

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Henkel

With offices in 79 countries, Henkel has a lot of employee mobility. One of their relocation partners recommended LTC to help assignments in Poland, France, Belgium and Kazakhstan. To ensure their employees could smoothly transition into their new home, we created comprehensive language and cultural training that was highly personalized, focusing on the specific requirements of each employee. Each program delved into cultural norms, workplace etiquette, and effective communication strategies tailored to each destination. The training helped them understand industry-specific terminology, and adapt their communication styles to suit the cultural context of their new location, such as direct vs. indirect communication and nonverbal cues like eye contact.

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Volkswagen

The German automotive giant has many Foreign Service Employees in places like Tennessee, Virginia, Illinois, Arizona, California and Michigan. These upper level managers, who supervise dozens to hundreds of employees, are non-native English speakers who often have a different approach to management, ambiguous communication via emails, voicemail messages and presentations which easily leads to issues with employee retention and expedience. The LTC solution was to specifically address workplace culture and leadership skills through the English language channel. The result saw overall improvements in worker productivity and relationships with supervisors, as well as a general increase in the “happiness” levels of FSEs.

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Nissan

Nissan frequently relocates Japanese employees to manufacturing locations in Tennessee, Mississippi, and Michigan. These employees, along with their spouses, often face the challenge of adapting to a new culture and language environment. Nissan partnered with LTC Language Solutions to provide comprehensive ESL training for the employees as well as their spouses, who play a critical role in healthy cultural adaptation and familial happiness. These personalized 1-on-1 classes included cultural nuances, workplace etiquette, and social integration. For the employees, it included communication strategies and industry-specific terminology. This led to a more positive relocation experience, with noticeable improvements in employee engagement, satisfaction, and integration into their new roles, that saw better workplace interactions, increased productivity, and stronger relationships with colleagues and managers.

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