The Impact of Guest Satisfaction
April 11, 2019
Hospitality and guest satisfaction is a people business. Above all, it’s about people serving people, which equates to guest satisfaction. Therefore, if guest search reviews
Hospitality and guest satisfaction is a people business. Above all, it’s about people serving people, which equates to guest satisfaction. Therefore, if guest search reviews
Martin George, LTC’s CEO, talks through a six-part vlog series about the components of Cultural Intelligence. CQ: What is Cultural Intelligence? To continue Martin George’s
One of the biggest challenges in any organization is effective communication. It is a skill that has to be learned by each member of the
On a good day in HR, employee engagement is tricky. Working with different individuals who have different passions, come from different backgrounds, and view work
If you live in the world today, you’ve inevitably seen how interactions and expectations can differ depending on the culture and gender with whom you’re
Translation errors could be costly because they don’t simply stop at identifying the target language. Translation and culture are very much connected, especially in business
The characteristics of a 21st century business can be described through trends, quantitative analysis and qualitative research, but if you were to assess your organization
Cultural competency has long been cited as one of the essential business leadership skills of this century– but some are still asking the question, “What
Everyone who has ever taken a foreign language course throughout their education can attest to the fact that learning a language is a difficult endeavor.
The holiday season is fast approaching in the United States. Christmas trees can be seen in windows, and families are preparing to gather around the
Martin George is more than the Founder of LTC. He’s a teacher with a Doctorate in Linguistics, who’s lived abroad, speaks at conferences, and is able to hold his own in a conversation on just about any subject. Ready to listen to The 2nd Most interesting Man in the World? Enter Martin’s Mind.
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