The Impact of Guest Satisfaction
Hospitality and guest satisfaction is a people business. Above all, it’s about people serving people, which equates to guest satisfaction. …
Hospitality and guest satisfaction is a people business. Above all, it’s about people serving people, which equates to guest satisfaction. …
Martin George, LTC’s CEO, talks through a six-part vlog series about the components of Cultural Intelligence. CQ: What is Cultural …
One of the biggest challenges in any organization is effective communication. It is a skill that has to be learned …
On a good day in HR, employee engagement is tricky. Working with different individuals who have different passions, come from …
If you live in the world today, you’ve inevitably seen how interactions and expectations can differ depending on the culture …
Translation errors could be costly because they don’t simply stop at identifying the target language. Translation and culture are very …
The characteristics of a 21st century business can be described through trends, quantitative analysis and qualitative research, but if you …
Cultural competency has long been cited as one of the essential business leadership skills of this century– but some are …
Everyone who has ever taken a foreign language course throughout their education can attest to the fact that learning a …
The holiday season is fast approaching in the United States. Christmas trees can be seen in windows, and families are …