The Impact of Guest Satisfaction
April 11, 2019
Hospitality and guest satisfaction is a people business. Above all, it’s about people serving people, which equates to guest satisfaction. Therefore, if guest search reviews
Hospitality and guest satisfaction is a people business. Above all, it’s about people serving people, which equates to guest satisfaction. Therefore, if guest search reviews
One of the biggest challenges in any organization is effective communication. It is a skill that has to be learned by each member of the
On a good day in HR, employee engagement is tricky. Working with different individuals who have different passions, come from different backgrounds, and view work
If you live in the world today, you’ve inevitably seen how interactions and expectations can differ depending on the culture and gender with whom you’re
Cultural competency has long been cited as one of the essential business leadership skills of this century– but some are still asking the question, “What
Everyone who has ever taken a foreign language course throughout their education can attest to the fact that learning a language is a difficult endeavor.
Culture. We all have it. When most people think of culture, they think of the usual suspects: language, art, cinema, etc. But this only scratches
“When art has changed, it’s because the world was changing.” –Corita Kent, creator of the “Love” stamp and activist Who knew that government procurement shared
With the increase of globalization in the workplace, clear and effective communication has never been more necessary. We cross several language and cultural boundaries when
One of the many exciting things about working at LTC is getting the opportunity to provide cross cultural trainings. These blocks of trainings cover cultural
Martin George is more than the Founder of LTC. He’s a teacher with a Doctorate in Linguistics, who’s lived abroad, speaks at conferences, and is able to hold his own in a conversation on just about any subject. Ready to listen to The 2nd Most interesting Man in the World? Enter Martin’s Mind.
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