The Impact of Guest Satisfaction
Hospitality and guest satisfaction is a people business. Above all, it’s about people serving people, which equates to guest satisfaction. …
Hospitality and guest satisfaction is a people business. Above all, it’s about people serving people, which equates to guest satisfaction. …
One of the biggest challenges in any organization is effective communication. It is a skill that has to be learned …
On a good day in HR, employee engagement is tricky. Working with different individuals who have different passions, come from …
If you live in the world today, you’ve inevitably seen how interactions and expectations can differ depending on the culture …
Cultural competency has long been cited as one of the essential business leadership skills of this century– but some are …
Everyone who has ever taken a foreign language course throughout their education can attest to the fact that learning a …
Culture. We all have it. When most people think of culture, they think of the usual suspects: language, art, cinema, …
“When art has changed, it’s because the world was changing.” –Corita Kent, creator of the “Love” stamp and activist Who …
With the increase of globalization in the workplace, clear and effective communication has never been more necessary. We cross several …
One of the many exciting things about working at LTC is getting the opportunity to provide cross cultural trainings. These …