Globalizing Indy

In the early 1990’s when LTC first began, globalization was far from a hot topic in Indiana. The state’s location in the heart of the country, far from major world trade hubs, provided a bit of isolation from the changing market landscape of the coasts. But as waves of immigration began to flood Indiana, and as Indianapolis-based businesses began to gain traction in the global marketplace, the tides began to turn.

At that time, LTC’s CEO Martin George was teaching at IUPUI in the field of Language Education. He had begun to receive requests for programs targeting adults, and more specifically at international professionals. These professionals were either moving to the United States on a relocation assignment, or moving from the U.S. to a post overseas. Programs of this nature were not readily available through schools or local businesses, and so George decided to help fill this need himself. He took with him the years of academic experience in language acquisition and used this as a basis to build a learning model that still serves clients well two-and-a-half decades later.

Connecting Clients to the Worldwide Conversation

The United States is singular among world leaders for the rate of citizens who are monolingual. Only 15-20% of US citizens consider themselves bilingual, a drastic difference from 56% of Europeans. In order to better participate in the conversations happening around the globe, language skills have never been so important, and many companies began coming to this realization as well.

At first, most clients were from large corporations who were expanding their global reach. Many were expats from a wide range of countries who were hoping to sharpen their skills in English and better their professional prospects. Through a coordinated approach of hands-on experience mixed with training programs customized around the individual student’s needs, goals, and interests, the students made major strides.

With the success of this approach clearly demonstrated, LTC expanded their focus to serve clients who were relocating overseas. Having lived as an expat himself in China for seven years, George understood that it takes more than a basic grasp of the language to succeed professionally in a new business culture. He also knew professional success wasn’t always enough to make an overseas relocation work. That is why he and his team of instructors took a holistic approach to language training, weaving in essential information on cultural practices, history, business customs, and even practical knowledge of daily life and logistics into lessons to ensure that the knowledge gained by the clients would be the knowledge needed to succeed.

LTC’s language training program has continued to expand over the past 24 years, adding programs aimed to meet a wider variety of needs. In today’s market, Fortune 500 executives are far from the only people touched by globalization, and many more today see the benefit of expanding linguistic and cultural aptitudes. From helping state and local government agencies better serve a continually diversifying population, to partnering with small businesses to improve communication with non-native employees, LTC continues to broaden the cultural capacity of many organizations in both the public and private sector.

Beyond the Classroom

While initially focusing on bridging linguistic gaps through language training and education, LTC began to expand their focus to include more immediate methods of communication: interpretation and translation. These services opened the door to serve a larger range of clients, who might not have the time to invest in longer-term language training programs, but still needed a pathway to participate in the worldwide conversation.

The trend of monolingualism expands past the US’s English-speaking population and into the pockets of culturally diverse and socially isolated segments of the population. With over 185 languages actively spoken in the United States, the need for immediate communication between people of diverse backgrounds is only becoming more and more pervasive.

Through interpreting, LTC began partnering with medical centers, hospitals and other industries that served a diverse population and needed assistance in their intercultural communication. These partnerships not only helped expand LTC as a company, but also helped to expand capacity for community support to all populations. LTC now provides interpreting services in medical, legal, social service, and educational settings, and continues to expand its reach to meet the needs of a larger segment of the population in Indianapolis.

However, verbal communication is not the only way vital information is communicated. As the workforce of Indiana grew in diversity, there was a need to ensure that essential safety information and expectations were understood across all segments of the employee base. To meet that need, LTC began offering translation of crucial documents, such as employee handbooks, onboarding documents, and safety manuals. This brought the possibility of a safe and successful workplace to people who might otherwise have been left out of the conversation, and provided companies with the peace of mind of knowing that guidelines and expectations were fully understood.

Through over two decades of dedicated work to connect people through language training, interpreting, and translation, LTC has created a bridge from Indianapolis into the global conversation. It began with a model of language acquisition that tailored programs to the individual’s profession, lifestyle and goals, and expanded to what is now a full-service language company. LTC’s reach continues to grow as they pursue new and innovative ways to bring Indianapolis and surrounding areas into the international spotlight.

-Casey Buchanan, Marketing Coordinator

The LTC Is The Best English Training Compared To My Previous Language Training Experience Because They Really Understand What I Needed And The Important And Suitable Materials Useful To Apply At My Work. They Give Me Confident To Speak In English And My Writing Is Improving.

D. Sriyunilawati

I cannot express enough great things about this experience. Jeancois was absolutely fantastic- professional, flexible, and dynamic- qualities I have found that some interpreters don’t always demonstrate when working with the pediatric population.

Bilingual Professor

Thank you so much for your interpretation service – it has been a blessing to work with you and has been so helpful in a meaningful way!

Current ASL Client

On behalf of Freedom House, I would like to sincerely thank you for you and your team’s services today. Your presence helped us to ensure that the event went smoothly and that all of the attendees were able to participate. Thank you so much!

Freedom House

We meet virtually now. He even gave me a cooking lesson….he tried his best to do it in Japanese but we ended up doing most of it in English ????. While I may have learned less words, I certainly got to learn how to make tempura!!

Patrick (Student in Tokyo)

I Appreciate Your Qualified Language Training Program Very Much. You Made It Possible To Improve My Knowledge In The English Language In A Lot Of Ways: A Significant Increase Of Vocabulary, Repetition And Consolidation Of Grammar And Practice The English Language By Using It In Conversations During Every Lesson. I Be Very Thankful For All They´ve Done And I´ll Always Recommend Your Institution In The Future.

C. Muth

It was the 3rd class with Kathy today. She is the best English trainer I’ve ever met. Her lessons really work good. So far I have nothing I need to ask you.

Nissan student from Japan.

My Classes With Connie Have Been Excellent. I Would Even Go So Far As To Say That They Have Exceeded My Expectations.

M. Bush

I would like to commend Catherine Thille for her professionalism. The sessions were always on time and well structured.

French Student

Thanks Wendy for all your help! You are a terrific manager. What a difference between my GLobal LT experience and working with you!!

Teacher

Thank you. I appreciate what you do to help our Company succeed with better communication for our fellow employees.

Director of Human Resources – Staffing Company

Gabi was afraid to tackle speaking, until we just starting talking. She has now put out a yoga video with her speaking English. She will teach this class twice a week.

Maggie (Teacher in Atlanta, GA)

I Would Recommend Ltc To Other Global Companies Requiring Interpretation Services. During Our Event, The Performance Of Ltc Made Me Feel At Ease Which Allowed Me To Focus My Attention On Other Aspects Of The Event. I Believe That When You Work With Ltc, You Will Receive A Professional And Efficient Team Of People Who Will Do Everything In Their Power To Deliver Excellent Service.

D. Hayden

The Classes Have Been Great. My Knowledge Has Increased Tenfold, Thanks To My Classes And Personalized Curriculum. The One-On-One Nature Of The Classes Ensures That Learning Is Catered To You.

K. Singh

Thank You So Much, I Really Enjoy My Classes With Joyce I Love Her She Is Very Nice Teacher.

J. Nolaya

I have had wonderful interpreters from LTC in the past, who have done a great job providing precise and accurate interpretation. Ms. Li, however, goes far above and beyond what is expected. I’m so very grateful for her exceptional service to both this family and to ZCS.

Director of Student Services

This Year Went Very Well. The Interpreters Were There On Time Every Day And Very Helpful To Catherine. I Did Not Have To Think Twice About Their Service. Thank You.

C. Carol

Thank you for organizing these workshops for teachers, we learn so much from each other and grow to be better instructors.

Language Training Instructor

Several months of training with Judith passed very quickly. It was interesting, the atmosphere was great, I will miss our lessons!

Project Management Employee

I Enjoyed Studying With LTC. I Am Grateful For The Great Work With Ana And Her Professionalism To Customize Themes And Her Support In My Daily Life. I Feel More Comfortable With My Language.

D. Triviño

Thank you so much to all of you for this workshop, I absolutely loved all the information you shared and will definitely continue to address cultural differences in class.

French Instructor

Overall, I Thought The Course Was Fantastic. I Feel Like I Learned A Lot And Improved Significantly. Astrid Is A Great Professor. She Took The Class Seriously And Made It Enjoyable. She Did A Great Job Of Recognizing Everyone’s Weaknesses And Helping Us Improve On Them. She Focused On Improving Our Grammar While Also Keeping The Class Conversational. The Lessons Were Well Prepared And Focused On Areas We Needed To Learn, Not Just By-The-Book. It Felt Like The Class Was Tailored To The Student’s Abilities. I Am More Than Satisfied.

K. Corrigan

I Hope All Is Well. I Wanted To Follow Up Regarding The Translating Last Weekend. The Gentleman Helping Us Was Fantastic. He Was The Epitome Of Customer Service And Was So Knowledgeable. He Is The Biggest Asset You Have At Your Company.

Anonymous

I really LOVE my Portuguese classes and Juliana is TERRIFIC… I never had a teacher as great as Juliana, she is amazing and it is teaching me not only to talk in Portuguese but also about the Brazilian culture that is helping me a lot to understand the way they communicate…

Student in Mexico

The Classes With Katelyn Are Amazing. I Am Very Happy To Have Her As My Professor. She Is An Amazing Teacher And An Excellent Person. I Am Learning A Lot From Her. She Is Very Patient, Responsible, Punctual, Very Clear, And With Great Experience Teaching. She Is Helping Me A Lot To Improve My English.

Anonymous

Juliana is even more than an amazing Portuguese teacher but also a cultural expert and a very lovely person. I will really miss her a lot…

Portuguese Student

I can say only that Ruth is an amazing teacher. I am absolutely satisfied with our classes. Thank you so much for your attention.

Language Training Student

Thank You For All Of Everyone’s Help With Fumiya. We Have All Seen Him Grow With The Ability To Communicate On The Daily Tasks. I Will Defiantly Keep You On My Contacts In Future Situations Thank You Again Have A Great Day.

J.

There phone interpretation service is a very easy and convenient service for us to use when we are seeing patients in the office. Douglas Price is a great person there and is very good at communicating with our practice and helping us with anything we need. Great company!

Practice Manager

When Covid hit we were cautious allowing anyone but the patient in the office and this is a wonderful helping hand in the matter.

Interpreting Location Manager

I’m so grateful to have you interpreting these important and complex issues for our student!

Current ASL Client

Thank you both very much for all you do. This translation project will go incredibly far in informing many of our Veterans and their families, on the important facts and information surrounding our current pandemic.

EEO Specialist (Equal Employment Opportunity)

I appreciate you, Anya and Lauren for leading the training. It was very beneficial and I got to immediately use some of the material in my class.

Language Training Workshop Teacher

I Wanted To Take The Time To Thank You For Your Amazing Services, Both Tom And Hayley Were Tremendous Help Onsite And Even Prepping For It. Looking Forward To Doing Business With You Guys In The Future.

D. Henriquez

Kazuko Is A Wonderful Teacher And A Super Sweet Person. Thank You For Your Services And Timely Responses In Everything. I Plan To Recommend Ltc To Any And Everyone I Know Interested In Language Learning. Thank You!

J. Brogan

I Really Have Appreciated The Classes With Nancy – She Is Wonderful Teacher And I Was Very Motivated To Learn More (And Always Felt Badly When I Struggled Because She Inspires One To Want To Be/Do Better). I Am Very Appreciative Of Having Had This Opportunity To Work With All Of You. It Is One Of The Very Best Language Classes I Have Taken In Years.

A. West

Joseph was an excellent instructor. He was very dedicated to teaching me the language skills I needed for my upcoming assignment.

Student from Government Program

The ongoing lessons have helped break up the routine of quarantine and more importantly, a source of learning and personal improvement during these extraordinary times.

Jasmin (Student in Mexico City)

I have to say that Karen has been an amazing teacher. She is very kind and always is searching the way to explain me everything. Always works in her class in advance. Long story short she is great.

Student from Mexico learning English

I Really Enjoyed My Time With Christine, She Is Amazing, As I Told You She Helped Me A Lot Improving My Conversation Skills. The Classes Were Really Dynamics\ And I Never Felt Like I Was In A Strict Class. I Want To Say Thank You Again And I Hope In The Future To Take The Training Again. I Will Recommend Ltc With My Venezuelan And Latin Friends.

F. Inciarte