IQ, EQ and now we need CQ?
Written by Steve Reynolds “Steve, we have 100’s of Burmese employees. Why should we invest …
Written by Steve Reynolds “Steve, we have 100’s of Burmese employees. Why should we invest …
Written by Amy Truman Have you ever tried lip-reading? Personally, the only successful lip-reading I can understand …
Written by Bethany Jamison, NIC If you have ever requested or received interpreting services, my guess is you have most …
Written by Bethany Jamison Every industry comes with distinct vernacular! A common misconception specific to the American Sign Language (ASL) …
Written by Wendy Carson Here in 2020, it’s hard to get through your day without interacting with other cultures. As our …
We asked 2 experts at LTC this question. Here is what each of them said. Expert 1 – Written by …
Written by Martin George AI (Artificial Intelligence). Many of us have been inundated with information as to how AI …
Although the hospitality industry is currently doing well, there could be threats to empower non-native English speakers around the corner. …
Negative business reviews can severely damage your brand and therefore should not be taken lightly. More and more people these …
Hospitality and guest satisfaction is a people business. Above all, it’s about people serving people, which equates to guest satisfaction. …