Global Mobility Process Draft - LTC Language Solutions

Global Mobility Services

LTC believes that understanding other cultures and languages is a
vital skill that enables corporations and individuals to take part in the
worldwide community. We also understand the pain and financial
costs associated with failed global mobility assignments. Our team
works with your global mobility employee and family to prepare
them both linguistically and culturally for their new lives abroad.

the Referral THe Intake meeting THe program Manager The check-ins the continued learning

What happens when you send ltc the authorization for your relocating employee?

As soon as we receive the authorization, our language training program managers reach out to the students immediately to let them know about their benefits and to schedule an intake meeting with them. Reaching out as soon as possible ensures that the students know they have our support throughout their relocation and that we are here to assist whenever they need us.

What does an ltc intake meeting look like?

In the intake meeting, we talk to your relocating employee about their background and experiences, ask them about their goals for the target language, assess their abilities, and gather their preferences regarding class schedules and locations. The language goals of a student will differ depending on whether they are the relocating employee, their spouse, or their children. As such, we talk to each family member to make sure we are building a program that is completely customized to the individual. (need to add: Every lesson is a language experience waiting to happen. LTC students and instructors go on language focused adventures in their classes based on whatever the student wants to do. Student likes sewing? They go to the fabric store together, go to a sewing class together, etc.)

Audio about Intake Meeting

We even talk to the students about their interests and hobbies to paint a well-rounded picture of them as a person to match them with an instructor, kind of like a match making service. The reason we do this before the classes start is so that we are not wasting valuable training hours to assess them or complete a needs analysis. The other crucial part of gathering this information is that the instructor is not simply a person that meets your employee’s schedule, but someone that is handpicked to work with them. After an LTC intake meeting, they are ready to start day one with a completely customized lesson and the perfect instructor.

when we say “matchmaking”, what does that mean for your relocating employee?

While all of our instructors are extremely qualified, that doesn’t mean every instructor is the perfect match for every student. Our instructors have a wide variety of backgrounds and experiences, and we use that to select them for a specific student. We believe that matching the student with the best instructor based on who they are as a learner and a person guarantees the effectiveness of the program. If the student is engaged and excited about learning, and the instructor is engaged and excited about educating, they can connect in a way that is meaningful. If everyone is happy working together, then your relocating employee will be invested in their classes, and more likely to complete their training.

Audio about Intake Meeting

Take a sneak peek of common program experiences

Children

Children are affected by this and that

Business

Businesses are affected by this and that

Copy of Copy of Copy of Copy of Jeff Testimony Tuesday (2)

Spouse/Partners

Spouses are affected by this and that

how does the LTC difference impact your relocating employee’s life during and after the training

Throughout your relocating employees’ training, they receive check-ins and feedback from one of our program managers to ensure that everything is to their satisfaction. LTC’s programs are designed to give students consistent ongoing feedback from their instructor who is always assessing them and adjusting the program to help students make improvements and achieve their goals.

Even the end of their training program is not the end. We want students to become lifelong learners and feel like they can reach out to us for support even after their training hours are formally completed.

Audio about Intake Meeting

What makes “the ltc difference” unique?

Teacher Spotlight Featuring Jeff

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Global Mobility Services

What happens when you send ltc the authorization for your relocating employee?

What does an ltc intake meeting look like?

when we say “matchmaking”, what does that mean for your relocating employee?

Take a sneak peek of common program experiences

how does the LTC difference impact your relocating employee’s life during and after the training

What makes “the ltc difference” unique?

Gabi was afraid to tackle speaking, until we just starting talking. She has now put out a yoga video with her speaking English. She will teach this class twice a week.

I appreciate you, Anya and Lauren for leading the training. It was very beneficial and I got to immediately use some of the material in my class.

“Ewa was crucial in my transition from the US to Germany. She not only took the time to ensure I was learning the correct dialect and colloquialisms of the area to the best of her ability but also was able to answer general questions I had about life in Europe.”

I’m so grateful to have you interpreting these important and complex issues for our student!

The class was awesome! We Love It. It was an introductory one. We are talking about ourselves to help Cleide understand our expectations. She explained to us a lot of stuff about living in the USA.

I Wanted To Take The Time To Thank You For Your Amazing Services, Both Tom And Hayley Were Tremendous Help Onsite And Even Prepping For It. Looking Forward To Doing Business With You Guys In The Future.

Thank you both very much for all you do. This translation project will go incredibly far in informing many of our Veterans and their families, on the important facts and information surrounding our current pandemic.

Kathleen, you have been an amazing and reliable addition to this student’s team for the past five school years. I want to express my gratitude to you as well as gratitude from the parents and student. We all appreciate your dedication to his access success!

On behalf of Freedom House, I would like to sincerely thank you for you and your team’s services today. Your presence helped us to ensure that the event went smoothly and that all of the attendees were able to participate. Thank you so much!

I have had wonderful interpreters from LTC in the past, who have done a great job providing precise and accurate interpretation. Ms. Li, however, goes far above and beyond what is expected. I’m so very grateful for her exceptional service to both this family and to ZCS.

Thank You For All Of Everyone’s Help With Fumiya. We Have All Seen Him Grow With The Ability To Communicate On The Daily Tasks. I Will Definitely Keep You On My Contacts In Future Situations Thank You Again Have A Great Day.

I really LOVE my Portuguese classes and Juliana is TERRIFIC… I never had a teacher as great as Juliana, she is amazing and it is teaching me not only to talk in Portuguese but also about the Brazilian culture that is helping me a lot to understand the way they communicate…

I Hope All Is Well. I Wanted To Follow Up Regarding The Translating Last Weekend. The Gentleman Helping Us Was Fantastic. He Was The Epitome Of Customer Service And Was So Knowledgeable. He Is The Biggest Asset You Have At Your Company.

Kazuko Is A Wonderful Teacher And A Super Sweet Person. Thank You For Your Services And Timely Responses In Everything. I Plan To Recommend Ltc To Any And Everyone I Know Interested In Language Learning. Thank You!

I Enjoyed Studying With LTC. I Am Grateful For The Great Work With Ana And Her Professionalism To Customize Themes And Her Support In My Daily Life. I Feel More Comfortable With My Language.

Thank You So Much, I Really Enjoy My Classes With Joyce I Love Her She Is Very Nice Teacher.

When Covid hit we were cautious allowing anyone but the patient in the office and this is a wonderful helping hand in the matter.

Thank you for organizing these workshops for teachers, we learn so much from each other and grow to be better instructors.

I just want to reach out and let you know that the interpreters did a great job at the conference last week. Olivia and Justin were a pleasure to work with.

Juliana is even more than an amazing Portuguese teacher but also a cultural expert and a very lovely person. I will really miss her a lot…

“Dianne’s lessons are very nice yesterday and today. I like Diana and I like her classes.”

The LTC Is The Best English Training Compared To My Previous Language Training Experience Because They Really Understand What I Needed And The Important And Suitable Materials Useful To Apply At My Work. They Give Me Confident To Speak In English And My Writing Is Improving.

This Year Went Very Well. The Interpreters Were There On Time Every Day And Very Helpful To Catherine. I Did Not Have To Think Twice About Their Service. Thank You.

My Classes With Connie Have Been Excellent. I Would Even Go So Far As To Say That They Have Exceeded My Expectations.

Their phone interpretation service is a very easy and convenient service for us to use when we are seeing patients in the office. Douglas Price is a great person there and is very good at communicating with our practice and helping us with anything we need. Great company!

I can say only that Ruth is an amazing teacher. I am absolutely satisfied with our classes. Thank you so much for your attention.

I would like to commend Catherine T. for her professionalism. The sessions were always on time and well structured.

Several months of training with Judith passed very quickly. It was interesting, the atmosphere was great, I will miss our lessons!

It was the 3rd class with Kathy today. She is the best English trainer I’ve ever met. Her lessons really work good. So far I have nothing I need to ask you.

Joseph was an excellent instructor. He was very dedicated to teaching me the language skills I needed for my upcoming assignment.

Thanks Wendy for all your help! You are a terrific manager. What a difference between my GLobal LT experience and working with you!!

Thank you so much for your interpretation service – it has been a blessing to work with you and has been so helpful in a meaningful way!

I wanted to say thank you for matching me with such a good teacher. I really feel much more confident after just a few lessons and this makes such a difference in my day to day happiness and feeling in Japan – the power to communicate is really important to me.

Thank you. I appreciate what you do to help our Company succeed with better communication for our fellow employees.

I thoroughly enjoy working with him. He has all the proper material and the patience. our classes are very instructive and he doesn’t waste time. Alvaro has been really good at being able to construct the pieces and then put them in place so that it all comes together and becomes usable.

Hi Wendy, I spoke with Stefano today and he sang praises for you, their English teachers and the CC trainer.

Kimberly, thank you for your training, all your explanation and criticism, and so much helpful information and tools you’ve shared these past weeks. You inspired me to write more and become more proficient in this craft. GREATLY APPRECIATED!!!

We meet virtually now. He even gave me a cooking lesson….he tried his best to do it in Japanese but we ended up doing most of it in English ????. While I may have learned less words, I certainly got to learn how to make tempura!!

Ben and Andrea did a superb job, and were very prompt and courteous. I would highly recommend them for similar jobs in the future. Thank you, Sadie and Paige, for working with us as we make our show more inclusive.

“We really like Ruth, she is very friendly. The boys like it too much too. We are excited for next class. “

Kallie has been absolutely great and an excellent match for the classes. Always looking the way to interact and find new ideas to approach the class has been awesome. Not easy with children, and ours is quite challenging some times, but they manage to get an understanding.

Thank you so much to all of you for this workshop, I absolutely loved all the information you shared and will definitely continue to address cultural differences in class.

The ongoing lessons have helped break up the routine of quarantine and more importantly, a source of learning and personal improvement during these extraordinary times.

I have to say that Karen has been an amazing teacher. She is very kind and always is searching the way to explain me everything. Always works in her class in advance. Long story short she is great.

I cannot express enough great things about this experience. Jeancois was absolutely fantastic- professional, flexible, and dynamic- qualities I have found that some interpreters don’t always demonstrate when working with the pediatric population.

The Classes Have Been Great. My Knowledge Has Increased Tenfold, Thanks To My Classes And Personalized Curriculum. The One-On-One Nature Of The Classes Ensures That Learning Is Catered To You.