FAQ - LTC Language Solutions

CULTURAL COMPETENCE FREQUENTLY ASKED QUESTIONS

Want to know something about LTC’s cultural competence training? Check here to find your answers!

WHERE ARE YOU LOCATED?

Our corporate headquarters is located in Indianapolis, Indiana. We also have a satellite office in Orlando, Florida.

WHERE ARE LTC PROGRAMS OFFERED?

We run cultural competence programs in 40 states in the U.S. as well as in Canada, Mexico, Europe, South America, Asia, and Africa. We have been successfully working worldwide with the federal government since 2000 providing training in over 60 locations nationally and internationally to government linguists.

We can conduct cultural competence programs at work or at home, whichever is your preference. If a face-to-face class is not possible to arrange due to your schedule or location, we offer classes remotely via free platforms like Teams, FaceTime, Zoom, etc.

WHAT ARE TARGET AND SOURCE CULTURES AND COUNTRIES?

Your target is the culture or country that you want to learn about. The source culture or country is your home or place of residence.

WHAT CULTURES DOES LTC SPECIALIZE IN?

LTC specializes in a variety of cultural training programs. In most cases we are able to create a customized program for any culture.

HOW DO I GET STARTED WITH MY CULTURAL COMPETENCE TRAINING?

Start by completing the online needs analysis, and we will contact you to chat about your goals for your program of interest. After an initial discussion, if a cultural competence program with LTC sounds like a good fit, we’ll schedule an appointment to speak more in depth about your program either in person or over the phone and plan your class and curriculum options!

HOW DO I IMPLEMENT A PRIVATE OR GROUP CULTURAL COMPETENCE TRAINING PROGRAM AT MY WORKPLACE?

Email us anytime and one of our cultural specialists will reach out to you and discuss what your company’s needs are for cultural competence training. After we determine what you want and need, one of our curriculum coordinators will develop a program that is best suited to your business or organization and determine an appropriate program schedule.

HOW IS THE CURRICULUM DEVELOPED?

Our curriculum coordinators carefully design your curriculum and instructional materials by combining information from your needs analysis, assessment(s), purpose of study, time constraints, learning styles, and goals.

Our coordinators will then work with your instructor to plan a syllabus for your program and design the activities, tasks, and exercises that will make up your class. These include real-life business and daily-life scenarios and situations, readings, podcasts, and other content which drive you to meaningful conversations about cultural similarities and differences.

Your curriculum plan is customized for you for your optimal learning experience!

HOW ARE TRAININGS INTERACTIVE?

Our trainings collect key information on your culture of study and transfer it to you via conversations and interactive activities. In this setting, participants assimilate lots of information in a short amount of time and without the task of memorizing it. The interactive nature of our course enables YOU to recall your training just when you need to!

HOW ARE INSTRUCTORS CHOSEN?

Our instructors love everything about culture and are passionate educators. What’s more, they are experienced in our methodology. Their backgrounds are vast, ranging from linguistics to specific languages to education, among other areas of expertise. All instructors minimally hold Bachelor’s degrees, though many hold advanced degrees.

Each instructor is carefully selected to work with you. Your instructor is selected by a program manager to guide you to achieve your language goals. Your instructors will also report progress, success, and emerging needs to program managers, who will then organize that information and relay it to you as well as any other representative who needs it.

WILL MY TEACHER BE A NATIVE OF THE CULTURE I’M STUDYING?

Almost definitely yes. All LTC instructors have native experience within or have lived extensively in your target country or culture.

WILL I KEEP THE SAME TEACHER THROUGHOUT MY CULTURE PROGRAM?

Probably, yes. Our first choice is always to keep you with the same instructor from start to finish. But in some circumstances – for example, if you go on an extended vacation, miss 15 consecutive business days, or some other unforeseen problem occurs – you may be placed with a new teacher.

DOES LTC OFFER SCHOOL CREDIT?

In some circumstances, we can arrange to transfer LTC coursework into credits for your school, but most of the time school credit is not available.

WILL LTC SUPPORT MY STUDENT VISA?

Unfortunately, at this time we cannot support student visas.

DO I NEED TO PASS A TEST OR GET ACCEPTED INTO AN LTC COURSE?

No, there are no prerequisites to take an LTC cultural competence training course. We welcome everyone, no matter your level of language expertise!

HOW OFTEN SHOULD SOMEONE GO THROUGH A CROSS CULTURAL TRAINING?

After you complete your cultural competence training, we recommend you take an additional program at least once per year for the duration of the time you are living in your target culture. This allows you to reflect on what worked and what needs improved as you continue to work and live in a new culture.

CULTURAL COMPETENCE FREQUENTLY ASKED QUESTIONS

WHERE ARE YOU LOCATED?

WHERE ARE LTC PROGRAMS OFFERED?

WHAT ARE TARGET AND SOURCE CULTURES AND COUNTRIES?

WHAT CULTURES DOES LTC SPECIALIZE IN?

HOW DO I GET STARTED WITH MY CULTURAL COMPETENCE TRAINING?

HOW DO I IMPLEMENT A PRIVATE OR GROUP CULTURAL COMPETENCE TRAINING PROGRAM AT MY WORKPLACE?

HOW IS THE CURRICULUM DEVELOPED?

HOW ARE TRAININGS INTERACTIVE?

HOW ARE INSTRUCTORS CHOSEN?

WILL MY TEACHER BE A NATIVE OF THE CULTURE I’M STUDYING?

WILL I KEEP THE SAME TEACHER THROUGHOUT MY CULTURE PROGRAM?

DOES LTC OFFER SCHOOL CREDIT?

WILL LTC SUPPORT MY STUDENT VISA?

DO I NEED TO PASS A TEST OR GET ACCEPTED INTO AN LTC COURSE?

HOW OFTEN SHOULD SOMEONE GO THROUGH A CROSS CULTURAL TRAINING?

Hi Wendy, I spoke with Stefano today and he sang praises for you, their English teachers and the CC trainer.

Gabi was afraid to tackle speaking, until we just starting talking. She has now put out a yoga video with her speaking English. She will teach this class twice a week.

Thank you. I appreciate what you do to help our Company succeed with better communication for our fellow employees.

I Hope All Is Well. I Wanted To Follow Up Regarding The Translating Last Weekend. The Gentleman Helping Us Was Fantastic. He Was The Epitome Of Customer Service And Was So Knowledgeable. He Is The Biggest Asset You Have At Your Company.

I Wanted To Take The Time To Thank You For Your Amazing Services, Both Tom And Hayley Were Tremendous Help Onsite And Even Prepping For It. Looking Forward To Doing Business With You Guys In The Future.

Kazuko Is A Wonderful Teacher And A Super Sweet Person. Thank You For Your Services And Timely Responses In Everything. I Plan To Recommend Ltc To Any And Everyone I Know Interested In Language Learning. Thank You!

This Year Went Very Well. The Interpreters Were There On Time Every Day And Very Helpful To Catherine. I Did Not Have To Think Twice About Their Service. Thank You.

Thank You For All Of Everyone’s Help With Fumiya. We Have All Seen Him Grow With The Ability To Communicate On The Daily Tasks. I Will Definitely Keep You On My Contacts In Future Situations Thank You Again Have A Great Day.

Kallie has been absolutely great and an excellent match for the classes. Always looking the way to interact and find new ideas to approach the class has been awesome. Not easy with children, and ours is quite challenging some times, but they manage to get an understanding.

Joseph was an excellent instructor. He was very dedicated to teaching me the language skills I needed for my upcoming assignment.

I have to say that Karen has been an amazing teacher. She is very kind and always is searching the way to explain me everything. Always works in her class in advance. Long story short she is great.

The class was awesome! We Love It. It was an introductory one. We are talking about ourselves to help Cleide understand our expectations. She explained to us a lot of stuff about living in the USA.

I cannot express enough great things about this experience. Jeancois was absolutely fantastic- professional, flexible, and dynamic- qualities I have found that some interpreters don’t always demonstrate when working with the pediatric population.

Hi LTC Team. I want to thank you all for all the things you guys do for me. You are so professional and responsiveness to me. The interpreter Mrs Duong Nga is very nice and good at her job. Once again thank you all.

“Dianne’s lessons are very nice yesterday and today. I like Diana and I like her classes.”

Kimberly, thank you for your training, all your explanation and criticism, and so much helpful information and tools you’ve shared these past weeks. You inspired me to write more and become more proficient in this craft. GREATLY APPRECIATED!!!

Kathleen, you have been an amazing and reliable addition to this student’s team for the past five school years. I want to express my gratitude to you as well as gratitude from the parents and student. We all appreciate your dedication to his access success!

I can say only that Ruth is an amazing teacher. I am absolutely satisfied with our classes. Thank you so much for your attention.

We meet virtually now. He even gave me a cooking lesson….he tried his best to do it in Japanese but we ended up doing most of it in English ????. While I may have learned less words, I certainly got to learn how to make tempura!!

Juliana is even more than an amazing Portuguese teacher but also a cultural expert and a very lovely person. I will really miss her a lot…

Thank you for organizing these workshops for teachers, we learn so much from each other and grow to be better instructors.

“Ewa was crucial in my transition from the US to Germany. She not only took the time to ensure I was learning the correct dialect and colloquialisms of the area to the best of her ability but also was able to answer general questions I had about life in Europe.”

“We really like Ruth, she is very friendly. The boys like it too much too. We are excited for next class. “

Thanks Wendy for all your help! You are a terrific manager. What a difference between my GLobal LT experience and working with you!!

Their phone interpretation service is a very easy and convenient service for us to use when we are seeing patients in the office. Douglas Price is a great person there and is very good at communicating with our practice and helping us with anything we need. Great company!

The Classes Have Been Great. My Knowledge Has Increased Tenfold, Thanks To My Classes And Personalized Curriculum. The One-On-One Nature Of The Classes Ensures That Learning Is Catered To You.

My Classes With Connie Have Been Excellent. I Would Even Go So Far As To Say That They Have Exceeded My Expectations.

Several months of training with Judith passed very quickly. It was interesting, the atmosphere was great, I will miss our lessons!

I Enjoyed Studying With LTC. I Am Grateful For The Great Work With Ana And Her Professionalism To Customize Themes And Her Support In My Daily Life. I Feel More Comfortable With My Language.

On behalf of Freedom House, I would like to sincerely thank you for you and your team’s services today. Your presence helped us to ensure that the event went smoothly and that all of the attendees were able to participate. Thank you so much!

When Covid hit we were cautious allowing anyone but the patient in the office and this is a wonderful helping hand in the matter.

Ben and Andrea did a superb job, and were very prompt and courteous. I would highly recommend them for similar jobs in the future. Thank you, Sadie and Paige, for working with us as we make our show more inclusive.

The LTC Is The Best English Training Compared To My Previous Language Training Experience Because They Really Understand What I Needed And The Important And Suitable Materials Useful To Apply At My Work. They Give Me Confident To Speak In English And My Writing Is Improving.

Thank you so much for your interpretation service – it has been a blessing to work with you and has been so helpful in a meaningful way!

It was the 3rd class with Kathy today. She is the best English trainer I’ve ever met. Her lessons really work good. So far I have nothing I need to ask you.

I appreciate you, Anya and Lauren for leading the training. It was very beneficial and I got to immediately use some of the material in my class.

I wanted to say thank you for matching me with such a good teacher. I really feel much more confident after just a few lessons and this makes such a difference in my day to day happiness and feeling in Japan – the power to communicate is really important to me.

I have had wonderful interpreters from LTC in the past, who have done a great job providing precise and accurate interpretation. Ms. Li, however, goes far above and beyond what is expected. I’m so very grateful for her exceptional service to both this family and to ZCS.

I’m so grateful to have you interpreting these important and complex issues for our student!

I would like to commend Catherine T. for her professionalism. The sessions were always on time and well structured.

The ongoing lessons have helped break up the routine of quarantine and more importantly, a source of learning and personal improvement during these extraordinary times.

I really LOVE my Portuguese classes and Juliana is TERRIFIC… I never had a teacher as great as Juliana, she is amazing and it is teaching me not only to talk in Portuguese but also about the Brazilian culture that is helping me a lot to understand the way they communicate…

Thank You So Much, I Really Enjoy My Classes With Joyce I Love Her She Is Very Nice Teacher.

Thank you so much to all of you for this workshop, I absolutely loved all the information you shared and will definitely continue to address cultural differences in class.

I thoroughly enjoy working with him. He has all the proper material and the patience. our classes are very instructive and he doesn’t waste time. Alvaro has been really good at being able to construct the pieces and then put them in place so that it all comes together and becomes usable.

I just want to reach out and let you know that the interpreters did a great job at the conference last week. Olivia and Justin were a pleasure to work with.

Thank you both very much for all you do. This translation project will go incredibly far in informing many of our Veterans and their families, on the important facts and information surrounding our current pandemic.

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