CULTURAL COMPETENCE FREQUENTLY ASKED QUESTIONS

Want to know something about LTC’s cultural competence training? Check here to find your answers!

WHERE ARE YOU LOCATED?

Our corporate headquarters is located in Indianapolis, Indiana. We also have a satellite office in Orlando, Florida.

WHERE ARE LTC PROGRAMS OFFERED?

We run cultural competence programs in 40 states in the U.S. as well as in Canada, Mexico, Europe, South America, Asia, and Africa. We have been successfully working worldwide with the federal government since 2000 providing training in over 60 locations nationally and internationally to government linguists.

We can conduct cultural competence programs at work or at home, whichever is your preference. If a face-to-face class is not possible to arrange due to your schedule or location, we offer classes remotely via free platforms like Teams, FaceTime, Zoom, etc.

WHAT ARE TARGET AND SOURCE CULTURES AND COUNTRIES?

Your target is the culture or country that you want to learn about. The source culture or country is your home or place of residence.

WHAT CULTURES DOES LTC SPECIALIZE IN?

LTC specializes in a variety of cultural training programs. In most cases we are able to create a customized program for any culture.

HOW DO I GET STARTED WITH MY CULTURAL COMPETENCE TRAINING?

Start by completing the online needs analysis, and we will contact you to chat about your goals for your program of interest. After an initial discussion, if a cultural competence program with LTC sounds like a good fit, we’ll schedule an appointment to speak more in depth about your program either in person or over the phone and plan your class and curriculum options!

HOW DO I IMPLEMENT A PRIVATE OR GROUP CULTURAL COMPETENCE TRAINING PROGRAM AT MY WORKPLACE?

Email us anytime and one of our cultural specialists will reach out to you and discuss what your company’s needs are for cultural competence training. After we determine what you want and need, one of our curriculum coordinators will develop a program that is best suited to your business or organization and determine an appropriate program schedule.

HOW IS THE CURRICULUM DEVELOPED?

Our curriculum coordinators carefully design your curriculum and instructional materials by combining information from your needs analysis, assessment(s), purpose of study, time constraints, learning styles, and goals.

Our coordinators will then work with your instructor to plan a syllabus for your program and design the activities, tasks, and exercises that will make up your class. These include real-life business and daily-life scenarios and situations, readings, podcasts, and other content which drive you to meaningful conversations about cultural similarities and differences.

Your curriculum plan is customized for you for your optimal learning experience!

HOW ARE TRAININGS INTERACTIVE?

Our trainings collect key information on your culture of study and transfer it to you via conversations and interactive activities. In this setting, participants assimilate lots of information in a short amount of time and without the task of memorizing it. The interactive nature of our course enables YOU to recall your training just when you need to!

HOW ARE INSTRUCTORS CHOSEN?

Our instructors love everything about culture and are passionate educators. What’s more, they are experienced in our methodology. Their backgrounds are vast, ranging from linguistics to specific languages to education, among other areas of expertise. All instructors minimally hold Bachelor’s degrees, though many hold advanced degrees.

Each instructor is carefully selected to work with you. Your instructor is selected by a program manager to guide you to achieve your language goals. Your instructors will also report progress, success, and emerging needs to program managers, who will then organize that information and relay it to you as well as any other representative who needs it.

WILL MY TEACHER BE A NATIVE OF THE CULTURE I’M STUDYING?

Almost definitely yes. All LTC instructors have native experience within or have lived extensively in your target country or culture.

WILL I KEEP THE SAME TEACHER THROUGHOUT MY CULTURE PROGRAM?

Probably, yes. Our first choice is always to keep you with the same instructor from start to finish. But in some circumstances – for example, if you go on an extended vacation, miss 15 consecutive business days, or some other unforeseen problem occurs – you may be placed with a new teacher.

DOES LTC OFFER SCHOOL CREDIT?

In some circumstances, we can arrange to transfer LTC coursework into credits for your school, but most of the time school credit is not available.

WILL LTC SUPPORT MY STUDENT VISA?

Unfortunately, at this time we cannot support student visas.

DO I NEED TO PASS A TEST OR GET ACCEPTED INTO AN LTC COURSE?

No, there are no prerequisites to take an LTC cultural competence training course. We welcome everyone, no matter your level of language expertise!

HOW OFTEN SHOULD SOMEONE GO THROUGH A CROSS CULTURAL TRAINING?

After you complete your cultural competence training, we recommend you take an additional program at least once per year for the duration of the time you are living in your target culture. This allows you to reflect on what worked and what needs improved as you continue to work and live in a new culture.

I really LOVE my Portuguese classes and Juliana is TERRIFIC… I never had a teacher as great as Juliana, she is amazing and it is teaching me not only to talk in Portuguese but also about the Brazilian culture that is helping me a lot to understand the way they communicate…

Student in Mexico

The Classes With Katelyn Are Amazing. I Am Very Happy To Have Her As My Professor. She Is An Amazing Teacher And An Excellent Person. I Am Learning A Lot From Her. She Is Very Patient, Responsible, Punctual, Very Clear, And With Great Experience Teaching. She Is Helping Me A Lot To Improve My English.

Anonymous

The LTC Is The Best English Training Compared To My Previous Language Training Experience Because They Really Understand What I Needed And The Important And Suitable Materials Useful To Apply At My Work. They Give Me Confident To Speak In English And My Writing Is Improving.

D. Sriyunilawati

Several months of training with Judith passed very quickly. It was interesting, the atmosphere was great, I will miss our lessons!

Project Management Employee

I Hope All Is Well. I Wanted To Follow Up Regarding The Translating Last Weekend. The Gentleman Helping Us Was Fantastic. He Was The Epitome Of Customer Service And Was So Knowledgeable. He Is The Biggest Asset You Have At Your Company.

Anonymous

I Really Have Appreciated The Classes With Nancy – She Is Wonderful Teacher And I Was Very Motivated To Learn More (And Always Felt Badly When I Struggled Because She Inspires One To Want To Be/Do Better). I Am Very Appreciative Of Having Had This Opportunity To Work With All Of You. It Is One Of The Very Best Language Classes I Have Taken In Years.

A. West

I Really Enjoyed My Time With Christine, She Is Amazing, As I Told You She Helped Me A Lot Improving My Conversation Skills. The Classes Were Really Dynamics\ And I Never Felt Like I Was In A Strict Class. I Want To Say Thank You Again And I Hope In The Future To Take The Training Again. I Will Recommend Ltc With My Venezuelan And Latin Friends.

F. Inciarte

Thanks Wendy for all your help! You are a terrific manager. What a difference between my GLobal LT experience and working with you!!

Teacher

The Classes Have Been Great. My Knowledge Has Increased Tenfold, Thanks To My Classes And Personalized Curriculum. The One-On-One Nature Of The Classes Ensures That Learning Is Catered To You.

K. Singh

I would like to commend Catherine Thille for her professionalism. The sessions were always on time and well structured.

French Student

We meet virtually now. He even gave me a cooking lesson….he tried his best to do it in Japanese but we ended up doing most of it in English ????. While I may have learned less words, I certainly got to learn how to make tempura!!

Patrick (Happy Student in Tokyo)

I Would Recommend Ltc To Other Global Companies Requiring Interpretation Services. During Our Event, The Performance Of Ltc Made Me Feel At Ease Which Allowed Me To Focus My Attention On Other Aspects Of The Event. I Believe That When You Work With Ltc, You Will Receive A Professional And Efficient Team Of People Who Will Do Everything In Their Power To Deliver Excellent Service.

D. Hayden

Their phone interpretation service is a very easy and convenient service for us to use when we are seeing patients in the office. Douglas Price is a great person there and is very good at communicating with our practice and helping us with anything we need. Great company!

Practice Manager

Gabi was afraid to tackle speaking, until we just starting talking. She has now put out a yoga video with her speaking English. She will teach this class twice a week.

Maggie (Teacher in Atlanta, GA)

I can say only that Ruth is an amazing teacher. I am absolutely satisfied with our classes. Thank you so much for your attention.

Language Training Student

On behalf of Freedom House, I would like to sincerely thank you for you and your team’s services today. Your presence helped us to ensure that the event went smoothly and that all of the attendees were able to participate. Thank you so much!

Freedom House

When Covid hit we were cautious allowing anyone but the patient in the office and this is a wonderful helping hand in the matter.

Interpreting Location Manager

I Wanted To Take The Time To Thank You For Your Amazing Services, Both Tom And Hayley Were Tremendous Help Onsite And Even Prepping For It. Looking Forward To Doing Business With You Guys In The Future.

D. Henriquez

I cannot express enough great things about this experience. Jeancois was absolutely fantastic- professional, flexible, and dynamic- qualities I have found that some interpreters don’t always demonstrate when working with the pediatric population.

Bilingual Professor

Juliana is even more than an amazing Portuguese teacher but also a cultural expert and a very lovely person. I will really miss her a lot…

Portuguese Student

Kazuko Is A Wonderful Teacher And A Super Sweet Person. Thank You For Your Services And Timely Responses In Everything. I Plan To Recommend Ltc To Any And Everyone I Know Interested In Language Learning. Thank You!

J. Brogan

Overall, I Thought The Course Was Fantastic. I Feel Like I Learned A Lot And Improved Significantly. Astrid Is A Great Professor. She Took The Class Seriously And Made It Enjoyable. She Did A Great Job Of Recognizing Everyone’s Weaknesses And Helping Us Improve On Them. She Focused On Improving Our Grammar While Also Keeping The Class Conversational. The Lessons Were Well Prepared And Focused On Areas We Needed To Learn, Not Just By-The-Book. It Felt Like The Class Was Tailored To The Student’s Abilities. I Am More Than Satisfied.

K. Corrigan

Thank You So Much, I Really Enjoy My Classes With Joyce I Love Her She Is Very Nice Teacher.

J. Nolaya

My Classes With Connie Have Been Excellent. I Would Even Go So Far As To Say That They Have Exceeded My Expectations.

M. Bush

The ongoing lessons have helped break up the routine of quarantine and more importantly, a source of learning and personal improvement during these extraordinary times.

Jasmin (Student in Mexico City)

Thank you both very much for all you do. This translation project will go incredibly far in informing many of our Veterans and their families, on the important facts and information surrounding our current pandemic.

EEO Specialist (Equal Employment Opportunity)

Joseph was an excellent instructor. He was very dedicated to teaching me the language skills I needed for my upcoming assignment.

Student from Government Program

It was the 3rd class with Kathy today. She is the best English trainer I’ve ever met. Her lessons really work good. So far I have nothing I need to ask you.

Nissan student from Japan.

I Enjoyed Studying With LTC. I Am Grateful For The Great Work With Ana And Her Professionalism To Customize Themes And Her Support In My Daily Life. I Feel More Comfortable With My Language.

D. Triviño

Thank You For All Of Everyone’s Help With Fumiya. We Have All Seen Him Grow With The Ability To Communicate On The Daily Tasks. I Will Definitely Keep You On My Contacts In Future Situations Thank You Again Have A Great Day.

J.

I appreciate you, Anya and Lauren for leading the training. It was very beneficial and I got to immediately use some of the material in my class.

Language Training Workshop Teacher

I have to say that Karen has been an amazing teacher. She is very kind and always is searching the way to explain me everything. Always works in her class in advance. Long story short she is great.

Student from Mexico learning English

Thank you so much for your interpretation service – it has been a blessing to work with you and has been so helpful in a meaningful way!

Current ASL Client

Thank you. I appreciate what you do to help our Company succeed with better communication for our fellow employees.

Director of Human Resources – Staffing Company

I’m so grateful to have you interpreting these important and complex issues for our student!

Current ASL Client

This Year Went Very Well. The Interpreters Were There On Time Every Day And Very Helpful To Catherine. I Did Not Have To Think Twice About Their Service. Thank You.

C. Carol

Thank you for organizing these workshops for teachers, we learn so much from each other and grow to be better instructors.

Language Training Instructor

Thank you so much to all of you for this workshop, I absolutely loved all the information you shared and will definitely continue to address cultural differences in class.

French Instructor

I Appreciate Your Qualified Language Training Program Very Much. You Made It Possible To Improve My Knowledge In The English Language In A Lot Of Ways: A Significant Increase Of Vocabulary, Repetition And Consolidation Of Grammar And Practice The English Language By Using It In Conversations During Every Lesson. I Am Very Thankful For All They´ve Done And I´ll Always Recommend Your Institution In The Future.

C. Muth

Our ENL (English and a New Language) team refers to her as a superhero and it’s no joke—she is truly amazing! Kitty does so much more than just interpret our conferences. She is someone who understands how school works and who can give us important cultural context, which is incredibly valuable.

Director of Student Services

I have had wonderful interpreters from LTC in the past, who have done a great job providing precise and accurate interpretation. Ms. Li, however, goes far above and beyond what is expected. I’m so very grateful for her exceptional service to both this family and to ZCS.

Director of Student Services

Get Started!

Contact us by calling our toll-free number at (888) 456-1626, by sending an e-mail to sales@ltcls.com, or by filling out this form. We will contact you within 24 hours with more information.